[Problem] Gideros License Manager

fliego

"Failed to connect to the server" — error, when trying to license install
ESET Firewall off

gorkem

@fliego If you can reach www.giderosmobile.com, then you should be able to reach our license controller.

Is there a screenshot or something like that you could share with us?

fliego

      

atilim

@fliego - do you have any proxy? (if you have, Gideros License Manager should detect the system proxy automatically).

fliego

@atilim No, but maybe I don't understand yet what does exactly mean "proxy"? I also turn off router's firewall, but problem still actual

SinisterSoft

Make sure Internet Explorer can reach GiderOS.com - other browsers have their own settings, but IE uses the system settings that I presume GiderOS also uses.

fliego

It's ok with IE :—(

atilim

One more question: Can you access this url: http://www.giderosmobile.com/g-userinfo.php?login=atilim&uid=xxx You should see "This computer is not authorized."

On the other hand, I cannot find the problem. Something prevents Gideros License Manager's internet access.

Javi

@fliego do you have any antivirus running? if so, try disabling it and restart.

SinisterSoft

If IE gets there then the only possible thing can be some kind of security software blocking it.

Look for McAfee, Norton (or whatever it's called now!), ZoneAlarm, Spyware Doctor etc... if you find any trace of them then uninstall them. Then install Microsoft Security Essentials (it's free and good) so you have some protection. You should be able to access the page then.

huyjang

@atilim
when access this url: http://www.giderosmobile.com/g-userinfo.php?login=atilim&uid=xxx You should see "This computer is not authorized."
i see "This computer is not authorized. " how to solve ?

ar2rsawseen

@huyjang if you see this message, it means you can connect to it, it means that License Manager should work. Do you have any problems with your license manager?

gorkem

Hujyang: are you trying to use Gideros Studio on more than 2 machines?

fliego

So do i, i have no problem by openning url, but license manager since "unworking"
May be problem in my router?

ar2rsawseen

@fliego right now it shows that you don't have any authorized computer

Does License Manager give any error?

fliego

The same as in the first screen: "failed to connect to the server"

ar2rsawseen

@fliego can you add LicenseManager to the exceptions in your firewall or antivirus program or disable them temporally?

fliego

I have tired, but it's not sufficient : (

ar2rsawseen

I've pm'ed you

eclisse

Hi all.

Same problem here, I'm trying to connect my PC and get, after a while, Failed to connect to the server.

Any idea on how to solve ?

Thanks

Paolo

altai

Hi ,
I have an account in the main site. I tried to login with 2013.06.3 license manager but it said "The username or password you entered is incorrect" . How do I get free license on my linux machine? What do I need? Also I had to change first forum account pass cos 2nd login was rejected, is there any issue about subscription process?

ar2rsawseen

Hello @altai
forum and website are two independent systems, currently have no idea what happened to forum, but about license manager
can you login to the website: (http://giderosmobile.com/members) with same username and password that you provide to License Manager?

altai

@ar2rsawseen, I'm able to login to the website(http://giderosmobile.com/members) with same username and password. When I try to login with the license manager, I can't get a free license. There might be something about wine substructure. Could you test networking issues with your drawtogether project under wine-gideros workplace? Maybe you can find a disparity.

ar2rsawseen

@altai ok I will test it under wine, in the mean time you can try out licensing it yourself:
Just login to the website and go to http://giderosmobile.com/members/license
Since you are under linux, getting gui is probably similar to osx, but since you are under wine, then placing license is probably similar to windows

altai

@ar2rsawseen , The license manager app doesn't work but I solved the problem by your advice. Thank you

chipster123

Trying to install license on Linux here too. Using http://www.giderosmobile.com/members/license

What UUID is needed? It seems that this is an ID for the hard drive. I have many in my system. Which one do I use? The one where 'wine' is installed?
Using the command:

ls -l /dev/disk/by-uuid/

ar2rsawseen

@chipster123 no it is a global identifier of your OS installation.
I actually have not used the Linux in this context, but I would assume you get guid in the same way that you do on OSX:
Open terminal and enter:
dscl . -read /Users/[username] GeneratedUID

chipster123

This worked for me for Linux/Wine:

On Ubuntu Linux

% uuidgen

Then I entered that into the webpage to generate the license. It downloaded a '.ini' file and I saved it some some arbitrary directory for safe keeping first.

Then I navigated to my wine install area

% cd ~/.wine/drive_c/Program Files/Gideros % wine GiderosLicenseManager.exe

When it first came up it showed I had a "free license". I hit "Update License" and now it shows I have an "indie license". So I didn't have to do anything with the .ini file I downloaded. Then I opened the Gideros Studio and saw that the encryption option is available.

ar2rsawseen

Yes it means, GiderosLicenseManager did the job after all