I think there is a *very* long delay between changing settings on the panel and things actually happening. My guess is that they have multiple servers and some kind of cron job shifts data between them. I suspect that adcolony do the same thing.
Coder, video game industry veteran (since the '80s, ❤'s assembler), arrested - never convicted hacker (in the '90s), dad of five, he/him (if that even matters!). https://deluxepixel.com
@SinisterSoft you might be right, because on the start page I still have 0, but in reports I have sum x, and in the balance (in the top right corner) I now have sum y, which is larger than x and I can't find where did it came from
Still it sucks, that there is no reply from chartboost even after second email
I have contacted Risto myself and will report back when I hear something - mainly to do with my now live Amazon test version with chartboost integration mind.
I tested the app and checked the dashboard settings. Everything seems to be in order. I was able to see 6 interstitials before running out and clicking on them properly redirected me to the amazon store.
The performance issue is most likely related to the lower number of players on Amazon devices. Currently your app shows 19 installs for the game on our dashboard.
Please let me know if I can help with this any further,
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https://deluxepixel.com
Still it sucks, that there is no reply from chartboost even after second email
Likes: SinisterSoft
support@chartboost.com for technical questions, or to report a problem
*** support.europe@chartboost.com for technical questions, or to report a problem to our European team ***
...so just fired off the mail again there doh! :P
Hi again,
I tested the app and checked the dashboard settings. Everything seems to be in order. I was able to see 6 interstitials before running out and clicking on them properly redirected me to the amazon store.
The performance issue is most likely related to the lower number of players on Amazon devices. Currently your app shows 19 installs for the game on our dashboard.
Please let me know if I can help with this any further,
Risto Laine
Support Engineer
Chartboost
thank you
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